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Post by kunama on Jul 11, 2014 13:16:20 GMT 1
Help! I know I am a useless technophobe but is there any way I can get myself out of this global thing and start all over again - I tried once more to get my name back and only succeeding in being unable to get it back on here and on the other forums too! It recognised my email address, says 'oh yes you already have an account', but then won't accept my user name as it say it is already registered - how barking is that! It all started with me getting involved with this global thing - it was fine until then! I can't find a way of getting out of the global thing so I can start again!
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Post by Claire on Jul 11, 2014 13:52:29 GMT 1
If you have a different email address you can register with the forum again using that email address so that account will not be linked to the global thing. You can set up a new email account just for that.
Or if you send me your password for the original kunuma account I will have a rootle around in it and see whats what. Possibly changing the email address in that would work. Signing out of the global account itself usually solves the problem tho - I assume you did try this suggestion when I posted it a while back?
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cloud
Pony Trekker
Highland Dale
Posts: 56
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Post by cloud on Jul 11, 2014 15:19:41 GMT 1
Now losing my sense of humour over this!!! Claire I cannot for the life of me find the way to get out of the global thingy - nothing comes up to enable me to get out of it! i spent ages this morning trying to get the original k account back, and finished up with a second k account registered to the same email account!!!! Now when I tried to log in on that - only the cloud one comes up - I suppose I could just accept defeat and stay Cloud -but I am so a n n o y e d with these ridiculous updates that mess everything up!
PS the email addy for the 2 k accounts is the one you know if that enables you to see what is going on???
PPS Yes, using a new email address is how I finally got on as cloud!
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Post by Claire on Jul 12, 2014 12:12:04 GMT 1
Hello woman of 1000 names lol. I need your password for the original kunuma account. Send it to me and I will see if i can get that one sorted out.
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